[Needly] Cicachid Chilling Pad 70 Sheets

Do you offer free shipping?

We most certainly do! Please see the "FREE Shipping" tab below for a breakdown by Country.

When will my KBeauti order ship?

We process and ship out all orders Monday through Friday, not including holidays.

Orders with standard shipping will usually be fulfilled and shipped within 1-2 business days (Monday through Friday, not including holidays).

Please note that due to global supply chain delays, some orders may take longer than expected to reach you.

Please reach out to us at info@kbeauti.ca for further assistance.

Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed.

Please note that it may take up to 24-48 hours for your tracking information to update.

Where will my KBeauti order ship from and how long will it take for my order to arrive?

All KBeauti orders are shipped directly from Soeul, Korea.

Orders with standard shipping usually take 10-15 business days from the day the order is placed to arrive at it's final destination.

Orders with express shipping usually take 4-7 business days from the day the order is placed.

Do you charge domestic sales tax?

Domestic sales tax will be applied to orders based on order destination and in compliance with federal, state and local laws.

All KBeauti policies are subject to change without advanced notice.

I reached out via email but I haven't received a response in over 2 business days! What now?

We're sorry to hear this! Please make sure your inquiry was sent to info@kbeauti.ca.

We do our best to get back to everyone as soon as possible -- this usually means within 1-2 business days (Monday to Friday, excluding holidays).

Sometimes our replies can end up in Spam, so please be sure to check there and add us as a contact!

Zone 1 - Free standard shipping for all orders $50+

Zone 2 - Free standard shipping for all orders $60+

Worldwide (Including Zone 1 + 2) - Free express shipping for all orders $120+

(Zone 1 - Australia, Brazil, Canada, China, Germany, Spain, France, England (GB), Hong Kong, Japan, Malaysia, Philippines, Russia, Singapore, Thailand, Taiwan, Vietnam)

(Zone 2- United States except for Hawaii, Guam, Saipan)

Note for some "Worldwide" countries the minimum for free express shipping may be more than $120. Please enter your address on the checkout page to confirm.

Our team is passionate about accessibility and wellness.

Based in Canada and established in 2021, our goal is to bring the research-backed work of the Korean Beauty industry to bathroom counters across the globe.

We specialize in Korean skin care and cosmetic products only and hold a deep appreciation for the research and technology our Korean brand partners commit to.

We partner directly with Korean suppliers to send their products across the globe.

 We believe that everyone has a glow, and our goal is to help everyone access the best skin care technology the world has to offer, at a reasonable cost.

Unfortunately due to regulations by Health Canada we are unable to offer any Korean sunscreen or SPF products to Canadian customers.

We are working with Health Canada to obtain Federal approval for these items, but it's a lengthy process.

We apologize for the inconvenience and will let you know as soon as this changes!